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Frequently Asked Questions

Table of contents

General FAQ

Explaining the Menu Options


 

General FAQ

Question: Why can I not login?
Answer: Did you register and click the link that was sent to you via email? The link will activate your account. For other login problems contact gallery@thescrapbookstore.ie
 
 
Question: What if I forgot my password?
Answer: Click on the "Forgot Password" link and follow the instructions.
 
 
Question: I've registered and logged in, how do I upload my designs to the Gallery?
Answer: Step 1: Create a Personal Album. Click "My Gallery" from the top menu and then "Create/Order my Albums" and you will be brought to the Album Manager page. To create a new album click "New" and select a name for your album. Now click "Apply Modifications" and your album is created.

Step 2: Upload your files to your Personal Album. Click "Upload File" from the top menu. Click "Browse" to select your filename and click "Continue" to upload. Once the file has uploaded click "Continue" and you can now select which album to place your design in. You can also give your design a Title and a Description (perhaps describing how you came up with the idea for the design or giving details of products used in the design). Click Continue and you’re done!
 
 
Question: What type and size of file can I upload?
Answer: You may upload JPEGs with a maximum file size of 1MB.
 
 
Question: How do I post a comment for a picture?
Answer: Click on the picture you'd like to comment on and go to the bottom of the page where it says "Add your comment". Type in your comment and click OK.
 
 
Question: How do I rate a picture?
Answer: If you'd like to give a rating to a picture rather than a comment you can do this by clicking on the picture you’d like to give a rating to, go to the bottom of the page where it says "Rate this file" and give it a zero to 5 Star rating.
 
 

Explaining the Menu Options

Question: What's "Album List"?
Answer: This section lists out the categories of albums available to view on the site. You can only upload pictures to your personal galleries. Designer galleries are updated by TheScrapbookStore.ie regularly. If you would like to receive some free stash from TheScrapbookStore.ie by creating some designs for us please email your contact details to annamarie@thescrapbookstore.ie.
 
 
Question: What's "My Gallery"?
Answer: This feature lets you create your own galleries and add, delete or modify albums as well as upload pictures to them.
 
 
Question: What's "Last Uploads"?
Answer: The feature shows you the last pictures uploaded to the gallery.
 
 
Question: What's "Last Comments"?
Answer: This feature shows you the last comments posted by users of the gallery.
 
 
Question: What's "Most Viewed"?
Answer: This feature shows the pictures which have been viewed the most by users (whether logged in or not).
 
 
Question: What's "Top Rated"?
Answer: This feature shows the pictures which have been given the highest rating by users of the gallery.
The ratings go from best (best) to worst (worst) and pictures are given an average from all votes received.
 
 
Question: What's "My Favourites"?
Answer: This feature allows you to store and view your favourite pictures.

To add a picture to "My Favourites" simply click on a picture and click on the "picture info" icon (Picture information); scroll down and you will see that a section called “File Information” has appeared underneath the picture. Click on "Add to Favourites" and the picture is now stored. Now anytime you logon and click "My Favourites" your selection will appear.
 
 

 
 
 
 
 
 
 
 
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